You will be given options for delivery of Items during the order process. To get specific details of delivery options visit the delivery page: Delivery charges are applied on top of the prices for the Items you are purchasing. Delivery charges are appled according to the delivery options you have chosen. Depending on your country of residence you may be required to pay import duties and taxes. Please contact your local customs office if you are unclear about the applicable duties and taxes before you place your order. The responsibility for duty and taxes is not with us but with you, the customer. If you are unable to pay such duties and taxes or you fail to collect your order, and the order is then returned back to us, we will require you to pay any costs that we have incurred as a consequence of your actions. Please provide us with your complete delivery address information. To be clear, this includes the address that your order is going and name of the recipient. We cannot be liable for delivery of your order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information. We will try to deliver your order within our estimated timescales. However, delays are sometmes inevitable due to unforeseen circumstances beyond our control for example, import delays, material shortages, travel or transportation disruption, software or technical failures or higher than anticipated demand. Please note delivery of your order may take longer during sale or other busy periods. We do not deliver on public and bank holidays, Christmas Day, Boxing Day or New Year’s Day.
HOW THE DELIVERY WORKS
You can pay for Items (including the Delivery Service) on the Site using the following payment options: Mastercard and Visa credit cards, Maestro, Delta, Solo or Electron debit cards, American Express charge cards on Site you can also use PayPal. You can pay for Items in the following currencies: Pound Sterling All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified as soon as possible. All Items ordered remain our property until we receive full payment from you.
The images of the Items on the Site are for illustrative purposes only. We have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflect the colour of the Items. Your Items may vary slightly from those images. All sizes and measurements of our storage and vanity Items are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of Items are as accurate as possible. We take all reasonable care to ensure that the prices of Items are correct at the time when the relevant information is entered onto the Site. Prices for Items may change from time to time without notice. However, these changes will not affect orders that have already been despatched. The price of an Item does not include delivery and returns charges. You will be provided with details of our delivery charges during the order process. You can also see our delivery options and charges on our Delivery page. You can get information about charges for returning items if you choose to use one of our returns methods on our Returns Information page. Please note that whilst we take utmost care in ensuring the content on the Site (including item description, shipping , offers, promotions and delivery timescales) are accurate the Site may at times contain typographical errors or other errors or inaccuracies and may not be complete or current. We reserve the right to validate and correct any errors or inaccuracies and to change or update information at any time without prior notice. Where this affects an order that you have already placed we will notify you of the error if it will impact your order. In this regard, we reserve the right not to fulfil any orders that you have placed based on information on the Site that may contain these discrepancies.
ITEMS ON THE SITE
Our shopping pages will be a guide to placing an order successfully. during the order journey you can check amend details before submitting your order. You will not be able to make amendments to you order after submitting it. Please take the time to check all details of your order. Once placing an order by clicking “Checkout”, you will receive a confirmation e-mail of your order for that purchase ("Thanks for purchasing"). We will then send you an email that confirms that the Items have been despatched (“Despatch Confirmation”). We are still in startup mode so some items are subject to availability. There is a delay between when you place an order and when the order is processed, the stock position relating to particular items may change. If for any reason we dont have the Item in stock, we will notify you as soon as possible and you will be refunded for your payment. Just so you know, we reserve the right to refuse any order. Reasons include: - where an Item you have ordered is unavailable or out of stock - where we are unable to obtain authorisation of payment - where we suspect fraudulent activity - where there is an error in the product information including price or promotion Where the above occurs, we will inform you of this by e-mail. If you have already paid for the Items, we will refund you the full amount including any delivery costs charged as quickly as possible.